Public roadmap
What is next for HoundBell
We build in the open. HoundBell ships improvements constantly, most of them suggested by the business owners who use it every day. No feature on this page is a promise with a date attached; it is an honest look at what we are building and why.
Have something you wish HoundBell did? Email support@houndbell.com. Real requests from real businesses are how most of what you see below got here.
Building now
On the bench today. These ship next.
The public Zapier directory listing
HoundBell is live on Zapier today with five instant triggers: new leads, accepted quotes, paid invoices, confirmed bookings, and signed contracts. Generate an API key in Settings and connect. Next: the public directory listing, so you can find HoundBell inside Zapier’s own app search with no key at all.
Xero sync
The same one-way sync, for Xero users: contacts, items, invoices with tax, and payments. Built; it switches on once the Xero app connection is finalized.
On the horizon
Bigger swings, already on the drawing board. Order and scope can shift as we learn from customers.
An answer machine for your questions
A help assistant trained on every HoundBell guide, answering questions in plain language, day or night.
HoundBell on Google Play
The app already installs to any phone’s home screen; a Play Store listing makes finding it even easier.
HoundBell for agencies
You can already run more than one business under one login today. The agency package adds per-client workspaces, client management tooling, and pricing built for firms. Email support@houndbell.com to talk about it today.
Recently shipped
A taste of the pace. All of it built in the last few weeks, and all of it included. See the complete list on the features page.
- The crew pass works with no signal: every tap, note, checklist and photo waits in an outbox and sends in order when the signal is back
- The crew pass in Spanish and Portuguese, picked per crew member, and the mic listens in that language
- Sign or accept on the tech’s phone: agreements and quotes signed at the kitchen table, with the witness recorded
- Note to the office and Need a part from the crew pass: the owner gets a push, the part lands on the job, and the invoice builder offers it as lines
- Nearest next: the crew’s route re-chains from where the phone is after every Done
- Scout’s one-button jobs: Chase everything, Fill my week, Rebook the quiet ones
- Customers and contacts as relationships: mark a customer, keep a mailing list, and Move to on the leads bar
- A Recommended pick on Good, Better, Best quotes, a third More photo button beside Before and After, and one push the moment a client first opens a quote, invoice, or agreement
- Good, Better, Best quotes: one switch makes three options the client picks from their phone, filled from your price book, with Book it or a pick-a-day link the moment they accept
- The price book, loaded once: bring it in from a spreadsheet, edit every line and tier in Settings, and drop priced lines into quotes, invoices and agreements from a searchable picker
- Cash or check discount: every invoice can show two prices, the card price and the cash price, the legal shape of a card fee in every state
- Two-way Google Calendar sync: your jobs land on Google, Google events block your booking page, and every booking can speak the client’s own time zone
- Where is my tech: the On my way text carries a link with the tech’s photo, each stamp as it happens, and live distance while they share it, plus files attached to quotes, invoices and agreements
- Scout, the new add-on: say what you want done in plain words, read the exact sentence it will send, tap Confirm, done, with a morning line of what is ready
- Capacity-based availability: a time stays open until you are actually full, counted from your crews, on the booking page, forms, and the receptionist alike
- Pause for the season, restart on its own: the first visit back is offered two weeks out and one tap keeps the client’s old spot, plus a gentle check-in after two skipped visits
- Client replies reach the truck: a text back lands on the crew’s pass as a “Grace says” strip when the job is today or tomorrow
- Build a form with me: five plain questions and the form is made, plus a One-at-a-time look and a two-minute start page that builds your whole account
- One document header and letterhead across invoices, quotes, agreements and statements, with deliverability work so the emails land
- HoundSignal keeps only real asks now, says what it found each week, and the Chrome button’s Scan this page reads a group you already have open
- A location stamp at clock in and out, only at the tap and never tracking, with “at the job” on Timesheets and the payroll export
- Pay by percent of the job, house notes as set fields on the client card, and a late cancel fee the client’s own page enforces
- Five new trades with real starter kits: dog training, mobile pet care, personal training, coaching, and massage therapy, each with its own form, pipeline, agreement, prices, and follow-ups written in the trade’s voice
- Pets, packages, and report cards: pets on the client card with shot reminders, session packs that use themselves up, and a branded report card after every job
- Instant price on your booking page: bedrooms, bathrooms, add-ons, and frequency discounts totaled live before they book
- The booking pass: the hosted booking page rebuilt around a ticket that fills itself in as the client chooses, with the price and one button
- Calendar Week and Day views that read the way a dispatcher reads them, plus checklists on the crew’s pass
- Charge on Done with a tip line, and every client’s own magic-link page: visits, payments, and report cards with no login
- Four new one-click switches: day-before reminders on every plan, next-visit nudges, seasonal check-ins, and referral welcomes on Scale
- The HoundSignal Chrome button is live in the Chrome Web Store: press it on any local post and the scored card lands on your Signals page
- HoundSignal now checks the web every hour (Reddit every 15 minutes) and includes 3,000 scored posts a month
- Your booking page and gift card page get the same one-tap design themes as your forms, plus a choice of how services show: list, cards, tiles, or grid
- Emails that did not arrive now surface in the Daily Brief, and a bounced quote or invoice shows a red line with one-press Send again
- HoundSignal, a new add-on on any plan ($47 a month, $37 for Founding Members): paste a local post or press the Chrome button and get a scored lead with a ready reply that offers a real open slot. It can even watch the public web and add hot signals as leads on their own
- The demo grew a second door: see what the crew sees on their phone, a seven-step tour of a crew member’s day
- QuickBooks Online sync is live on Growth and Scale: customers, items, invoices with tax, payments, and optional expenses flow one way from HoundBell to QuickBooks, and nothing your accountant changes is ever overwritten
- The whole Scale suite shipped: email campaigns to smart customer segments, customer reactivation and referral campaigns, job costing and profitability, advanced reporting with Insights and revenue by lead source, and custom roles and permissions
- Automations: a page of switches, not a builder. Text new leads within two minutes, bring back customers who went quiet, thank people who refer a friend, and text the crew their day every morning
- Gift cards (Growth and up): sold from your own page on your own Stripe account, emailed as a code, redeemed on any invoice, tracked in Books
- The route sheet opens on a map: numbered pins in route order with Street View on every stop
- Google Analytics and thank-you page conversion tracking on your booking page, hosted forms, and website forms (plugin 2.5.1)
- One-click WordPress connect: activate the plugin, press Connect to HoundBell, sign in, pick your business, done. No application password to copy (plugin 2.5.0, live on WordPress.org)
- Six one-tap form themes on the builder’s Look tab
- Assign to now shows who is free, busy, or off for the picked time, and Insights rates each team member from the Google reviews their jobs earned
- Two recorded demo calls now play on the hear page
- Crew quoting from the job: a crew member with “Can quote on site” describes the work out loud, the office approves and sends, and small jobs can auto-send under a limit you set
- Change orders from the field: found extra work, priced it, and the client approves from a text while the crew is still on site
- Know before you go: gate codes, site notes, and everything worth knowing, on the job card before the knock
- The receptionist demo line is live: hear it answer and watch the booking land on a real calendar
- The official WordPress.org listing is live: install the HoundBell plugin from Plugins → Add New inside WordPress, with updates delivered automatically from then on
- The AI Receptionist got its own page: houndbell.com/receptionist, with a live demo line you can call right now
- Google review automation is live for every Growth and Scale account: connect your Business Profile and every review is pulled, happy ones answered automatically in your voice, hard ones drafted for your approval
- Pay rates on the Team page: hourly, per job, or salary, feeding timesheet estimates, payroll exports, and Books labor cost
- The AI Receptionist is live as an add-on on any plan: your number answers every call or just the missed ones, books a real opening, creates the lead with a call summary, and texts the confirmation. From $57 a month with a free 30-minute test drive
- Forms 2.0: service cards with icons and prices, sizes as tiles, extras with price badges, a running total, three looks to pick from, and a hosted link for businesses without a website
- One services and prices list: set a price once and it flows to your booking page, forms, quotes, deposits, and the receptionist
- Deposits and no-show fees: ask for a card at booking, charge the deposit on confirm, and the no-show fee is one button
- Route order for the day: stops numbered, drive estimates, print it or open in Maps, and the crew sees the same order on their phone
- Missed call rescue: a missed call gets a text with your booking link before you have put the phone down
- On my way texts and before-and-after photos, sent from the job from the crew’s phone
- Outside payments: cash, check, Zelle, Venmo, or e-transfer, the client taps “I sent it” and you confirm
- Time tracking with payroll exports: clock in and out, timesheets, and a file your payroll provider accepts
- Cash on Friday in the Daily Brief: what lands this week, and what to chase
- Speak the job: describe the work out loud and get a priced quote draft
- Instant estimates on your website form
- Books: a simple ledger with a tax pack your accountant will thank you for
- Sales tax on quotes and invoices, tracked and frozen on every document
- Bring your own Square: already on Square? Connect it and keep taking cards the way you always have
- Recurring jobs you can actually edit: change one visit or the whole series, with a conflict warning on every visit
- Autopay on recurring invoices: the client saves a card once (kept by Stripe on your account), every future invoice charges itself, receipts carry a one-click Stop link, and declines fall back to a Pay now email with an owner alert
- White-label on Scale, everywhere a client looks: booking pages, quote and agreement pages, and every client email drop the “Powered by HoundBell” footer
- Your own business texting number, built in: confirmations, reminders, quotes and invoices by text, review asks, a two-way Texts inbox, and crew canned texts
- Teams, crews, and free field crew logins: My jobs on their phone, canned texts from your number, and a Done button that closes the deal
- 31 trades, ready at signup: pick your industry and the pipeline, website form, booking services, and agreement template are created for you
- Migration import from seven tools: Jobber, Housecall Pro, ZenMaid, HoneyBook, HubSpot, Pipedrive, HighLevel, or any spreadsheet, auto-detected
- Conditional logic and pick-many fields on forms: ask the follow-up question only when the answer calls for it
- The Daily Brief judgment engine: ranked morning to-dos with one-tap actions (send nudge, call, ask why, mark lost)
- Booking hours by day, with breaks: close for lunch, reopen for dinner, respected everywhere
- Directions on every job: Apple Maps on iPhone, Google Maps everywhere else
- A plan-aware Team page: seats and crew in use, crew texting, and the right next step
- Founding pricing: the first 100 businesses lock $47 / $97 / $177 for life
- Zoom video calls: live for every account, published on the Zoom App Marketplace
- Team delegation with owner approvals: access checkboxes now grant full working rights per area, and every deletion or cancellation waits for the owner’s one-tap approval from the Daily Brief, reason included
- Reschedule in two clicks: move any confirmed booking to a new time and the client automatically gets an updated email with fresh calendar buttons while reminders follow the new time
- Security hardened across the platform: bot protection on booking pages, tamper-proof e-signature records, hashed API keys, and a full audit of every public door
- One-click QuickBooks exports: invoices in QuickBooks’ own import format, payments ready to reconcile
- An instant branded reply to every new request, with the client’s own words quoted back
- A complete booking reminder clock: hour-before and 15-minute heads-ups to the client, you, and your assigned crew
- An Overview dashboard for multi-business owners: portfolio revenue, leads, and bookings on one screen
- White-label booking pages on the Scale plan, no HoundBell branding
- Additional locations purchasable on Scale, prorated instantly
- Returning customers recognized automatically, so a repeat client’s whole story lives on one card
- A permanent deal history with lifetime value for every client
- Multi-service jobs priced line by line
- Add a lead and book their first visit in one motion
- Booking requests straight from your website
- A shareable hosted booking page that takes bookings with no website at all
- A full calendar with recurring visits and crew scheduling
- Blocked-off time with permanent staff time-off records
- Contracts your clients sign from their phones
- Invoices paid by card
- Automatic review requests after every happy job
- Automatic follow-ups that chase your quotes and invoices so you don’t have to
- Webhooks that send your leads, payments, and bookings to other tools the moment they happen
- Smart spam screening on every form
- A phone field that refuses impossible numbers
Plans on this page reflect our current direction and can change as we build. When a feature ships, it moves off this page and into the product, usually with a help article the same day.
Help steer the roadmap.
The features above exist because owners asked. Tell us what your business needs next.
