Email: support@houndbell.com. This is the fastest way to reach us and creates a support case automatically. We respond to every message within one business day, and usually much faster.
Help center: Browse the step-by-step guides at houndbell.com/help/ covering every feature, from connecting your WordPress site to booking, quotes, invoices, and integrations.
Want a hand instead? Book a free call: a 45-minute onboarding call, a 30-minute help session, or setup done for you, by quote. And if you ever want us to look at something inside your account, tick the consent box under Help in the app: access lasts 30 days, every visit is logged for you, and unticking it ends it at once.
Hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time. Messages received outside these hours are answered the next business day.
Live help: Screen-share setup sessions are available by appointment for account setup and integrations. Email us to schedule one.