Always on, or only when you miss a call

Where: Settings, AI Receptionist card, Answers dropdown.

Choose how the receptionist shares your number:

  • Every call, 24/7: the receptionist answers first, every time, day or night.
  • Only when you don’t pick up: your phone rings first. The receptionist only takes the call if nobody answers.

Switch between them any time from the same dropdown. Switching to after-hours only takes effect on the next call; switching back to always-on hands the number straight to the receptionist right away. Either way, every call the receptionist takes still books a real opening on your calendar, creates the lead with a call summary, and texts the confirmation, exactly the same as if you had answered.

Still stuck?

Email us and a person will answer. Include your workspace name, and the quote or invoice number if it is about one.

Email support@houndbell.com