My import will not upload

  • The file must be a .csv. In Excel or Google Sheets: File, then Save as CSV. (Excel .xlsx files must be saved as CSV first.)
  • Limits: 2MB and 1,000 rows per import. Split bigger lists into parts.
  • “That file needs a header row plus at least one lead row”: the first line of the file must be column names.
  • Two columns mapped to the same field (for example two Name columns): change one in the mapping step.

Still stuck?

Email us and a person will answer. Include your workspace name, and the quote or invoice number if it is about one.

Email support@houndbell.com