Submissions are not arriving as leads
- Confirm the form itself renders on the page (see My form is not showing on my website).
- Make sure you are looking at the right workspace, with no filters active on the Leads page (chips on All, search empty, Date range cleared).
- If the site was recently moved, rebuilt, or restored from a backup, its secure link may be stale. Reconnect the site (see Disconnect or reconnect a site) with a fresh application password.
- Submit a test yourself with real-looking answers. Very rapid repeated test submissions can trip the spam rate limit; wait a minute between tests.
Still stuck?
Email us and a person will answer. Include your workspace name, and the quote or invoice number if it is about one.
Email support@houndbell.com